FAQ

FREQUENTLY ASKED QUESTIONS

FAQ
Please see several regular queries below but if you have any queries that are not covered, or you want clarification on please do not hesitate to contact us.

How long will delivery of my order take?
Delivery times vary according to the courier we are required to use.

The different services we use are as follows:

Light Items = 2 – 3 working days (Parcel Courier – UK MAIL And TNT)

Heavy Items = 8 – 10 working days (Pallet Courier)

Large Bulky Items = 8 – 10 working days (Mainland Area) (Specialist 2Man Courier)

We will endeavour to notify you as soon as possible of any delays we are made aware of. Generally, when more than one item is ordered all items will be delivered at the same time.

Can I return goods if I am not satisfied?
Please refer to our Returns Policy

Do Inspiration Inspiration Found’s prices include VAT?
All prices quoted by us include VAT at 20%

I have an enquiry regarding a product
If you have any questions or need any help or advice, please feel free to contact us.

What is Inspiration Found’s returns policy?
Please see terms and conditions page.

What if I wish to return an item?
Please see terms and conditions page.

I have received an incorrect item in my order?
If you have received an incorrect item in your order please contact us straight away and we will resolve your order in the fastest, and best manner possible with you.